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Since its original publication more than two decades ago, Staff Development: A Practical Guide has remained a respected handbook for supporting one of libraries' most important assets: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access for library staff and users alike. This new edition offers unique, state-of-the-art perspectives on such important topics as:

  • Strategies for building and implementing a staff development program

  • Tracking changes through training, including the importance of setting goals and needs assessments

  • Refining how staff approaches customer service

  • Using instructional design for staff development

    This is a volume that every librarian charged with staff development should have at the ready.


  • Expand title description text

    Formats

    OverDrive Read

    Languages

    English

    Since its original publication more than two decades ago, Staff Development: A Practical Guide has remained a respected handbook for supporting one of libraries' most important assets: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access for library staff and users alike. This new edition offers unique, state-of-the-art perspectives on such important topics as:

  • Strategies for building and implementing a staff development program

  • Tracking changes through training, including the importance of setting goals and needs assessments

  • Refining how staff approaches customer service

  • Using instructional design for staff development

    This is a volume that every librarian charged with staff development should have at the ready.


  • Expand title description text